📜 Return & Replacement Policy
At Books Cabin, we strive to ensure every order reaches you in excellent condition. Please read our policy carefully before placing an order.
• Returns or replacement requests must be submitted within 2 business days of delivery.
• An unboxing video recorded from the moment the sealed package is opened is mandatory for any return, replacement, or damage claim.
• Claims submitted without a clear and uninterrupted unboxing video will not be accepted.
• The book must be unused, unmarked, and in its original condition.
• Minor variations in cover design, printing, packaging, or colour are not eligible for return or replacement.
• Returns will not be accepted for change of mind, accidental orders, or personal preference after purchase.
• Any damage caused after delivery, including water damage, torn pages, writing, highlighting, or mishandling, is not eligible for return or replacement.
• In the rare event that you receive the wrong book, a defective copy, or a book with missing pages, please contact us within 2 business days along with your unboxing video and photographs for verification.
• Books Cabin reserves the right to approve or reject any return or replacement request after reviewing the provided evidence.
By placing an order, you agree to the terms of this Return & Replacement Policy.
